Service language: English and Chinese:
How can i fill a claim?
The following information should be included when submitting your complaints to firstname.lastname@example.org
- Your name(engtaobao.com ID)
- What happened?
- What do you expect us to do for you?Accident Claims:
If you receive a wrong size/color/pattern/quantity, a wrong parcel, a damaged item, lost item, etc, you can file a claim after received your item.
What should I do if my parcel i received has some problem?
Please send the detail to after-sales within three working days after received your items.