Mail:      Taobao agent engtaobao

Order Cancellation

Can I cancel an order?

Yes, you are able to cancel your order as long as it has not been payed by yourself. To cancel your order, please go to order detail page and pleas Cancle button.

Please be sure to add what you need before your payment.

What will engtaobao do if the item is out of stock?

When the purchaser finds that item is out of stock, we will mail to inform you and the money will be refunded to your payment account with in 3 days.