FAQ
Order Tutorial

Whole shopping process in engtaobao.com

You are able to select items you like from any chinese online stores.

1. Please first register on engtaobao and login, if you chosed products from Taobao, please copy product link in “Quick Order” text box.


You will find product detail page, select size and color, input quantity. Note: when the select color changed to red means your select is in stock, if changed to grey means your select is out of stock.


Press "Buy Now" to go to shopping cart page, or press "Add to cart" and continue to choose other products.


2.   Go to your shopping cart page,  if you changed quantity in your shopping cart, plesase press "save" to apply your change. 


Press "Generate Order" to generate a new purchase order. You will be lead to your purchase order page.


Your new purchase order is on "Unpayed" status. 

Press "View detail" to complete the payment with paypal. Note: Paypal will charge you extra fee of 3.9%+0.3USD.


Press paypal logo to open payment page. If you want to use your paypal account balance, please login and pay. 


If you want to pay with credit card or debit card directly, please press "Create a PayPal account", and input your card information to complete payment.


Your purchase order now is on "Payed" status. 


engtaobao will purchase your order within 12 hours and change put your order on "Purchased" status.


After 3 to 5 days, your order will be arrived in engtaobao, we will input exact weight and put your order on "Arrived" status.


When purchase order is arrived, you can choose the order to generate delivery order.

There are also some other status below maybe happened:

Cancelling : When you press cancel before your payment, order will change to this status.

Canceled : When your cancel action was accepted by engtaobao, order will change to this status.

Invalid : When your order has been stocked more than 180 days, order will change to this status.

Refunded : When your oerder is check by engtaobao and found mismatch with your requirement, we will retund with seller, order will change to this status.

Finished : When you submit delivery order, order will change to this status.

3.   Go to your purchase order list, mark your order and selete your country and express, then press "Delivery" to generate a delivery order.


Your delivery order will be on "Unpayed" status.


Also press detail and pay with Paypal, then your delivery order will change to "Payed" status.


engtaobao will contact express and input your package tracking number, then put your delivery order on "Shipped" status.


You can go to detail page, find your tracking number and check shipping status on express tracking site.


When you received your package, press "Confirm" and leave your testimonial.



Your delivery order will be on "Finished" status.


There are also some other status below maybe happened:

Cancelling : When you press cancel before your payment, order will change to this status.

Canceled : When your cancel action was accepted by engtaobao, order will change to this status.


Tags:whole shopping process , how to buy from engtaobao.com