ENGTAOBAO strictly abides by laws and regulations and follows the following privacy protection principles to provide you with safer and more reliable services:
By using the ENGTAOBAO Service, you are agreeing to what we have described in this policy. If you have any questions, please contact us.
Information we collect
We collect only the information necessary to achieve product functionality based on legal, justified, and necessary principles.
Information you provide when you use our services
· Information you fill out when you sign up for an account
For example, the nickname, email address, and mobile number you filled in when you registered your account.
· Information you upload when using the service
For example, when you use the app, upload the avatar, shipping address, and so on.
Some of our services may require you to provide specific personally sensitive information to achieve specific functions. If you choose not to provide this type of information, you may not be able to use certain features in the service, but it will not affect your use of other features in the service. By providing your personally sensitive information, you consent to the processing of your personally sensitive information in accordance with the purposes and methods described in this policy.
Information we get when you use the service
· Log information. When you use our services, we may automatically collect relevant information and store it as service log information.
1) Device information
For example, device model, operating system version, unique device identifier, battery, signal strength, and more.
2) Software information
For example, the version number of the software, the browser type. To ensure the security of the operating environment or to provide services, we collect information about the mobile apps and other software you use.
3) IP address
4) Service log information
For example, information you search, view, service failure information, referral URLs, etc. when you use our services.
5) Communication log information
For example, the account, communication time, and duration that you used to communicate when using our services.
·Other related information
To help you make better use of our products or services, we collect relevant information. For example, we collect buddy lists, group list information, and voiceprint feature value information. To ensure that you use our services to connect with people you know, if you choose to enable the Import Contacts feature, we may encrypt your contact's name and phone number and collect only the encrypted information.
How do we use the information we collect?
We strictly abide by the laws and regulations and the agreement with the users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain it to you again and obtain your consent.
Meet your individual needs
For example, language settings, location settings, personalized help services.
Product development and service optimization
For example, when our system fails, we record and analyze the information generated by the system failure to optimize our services.
For example, we use your information for authentication, security, anti-fraud monitoring, archive backup, customer security services, and more. For example, security software that you download or install detects malware or viruses or identifies fraudulent information for you.
Assess and improve the effectiveness of our advertising and other promotions and promotions
For example, perform software certification, software upgrades, and the like.
Invite you to participate in a survey about our services
In order to provide you with a better experience, to improve our services or for other purposes that you agree to, we may use the information collected through certain services for our other services, subject to relevant laws and regulations. For example, use information about one of our services for another service to show you personalized content or ads, for user research analysis and statistics.
To ensure the security of our services and to help us better understand how our applications are performing, we may record information such as how often you use the application, fault information, overall usage, performance data, and the source of the application. We do not combine the information we store in the analysis software with the personally identifiable information you provide in the application.
How to manage your own information
You may access, modify and delete the registration information and other personal information you provide while using our services, or you may follow the notice guidelines to contact us. The scope and manner in which you access, modify, and delete personal information will depend on the specific service you use.
We will collect and use your information solely as described in this policy for the functionality of our products or services.
If you find that we have violated laws, administrative regulations or the agreement of both parties to collect and use your personal information, you can ask us to delete it.
If you find that your personal information collected and stored by us is incorrect, you can also ask us to correct it.
Please contact us through the contact details listed in this policy.
When you access, modify, and delete information, we may ask you to authenticate to keep your account secure.
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all of your requirements and we will respond to your request within a reasonable period of time.
Information we share
We strictly restrict the sharing of information in accordance with laws and regulations, such as:
We may share your personal information with third parties with your prior consent.
For the sole purpose of external processing, we may work with third party partners (third party service providers, contractors, agents, advertising partners, app developers, etc., for example, to provide email or push notifications on behalf of us) Providers, map service providers that provide us with location services) (they may not be in your jurisdiction) share your personal information and let them follow our instructions, privacy policies and other relevant confidentiality and security measures. Process the above information and use it for the following purposes:
Provide you with our services;
Implement the purpose described in the section "How we use the information we collect";
Understand, maintain and improve our services.
If we share your information with the above-mentioned third parties, we will use encryption, anonymization and other means to protect your information.
With the continuous development of our business, when mergers, acquisitions, asset transfers and other transactions result in the sharing of your personal information with third parties, we will inform you of the relevant situation by means of push notifications, announcements, etc., in accordance with laws and regulations and not less than The standards required by this policy continue to protect or require new administrators to continue to protect your personal information.
We will use the information we collect for big data analysis.
For example, we use the information we collect to analyze urban heat maps or industry insight reports that do not contain any personal information.
We may disclose and share with our partners information that has been processed without post-identification content to understand how users use our services or to inform the public about the overall usage trends of our services.
We may disclose your personal information for the following purposes
Comply with applicable laws and regulations and other relevant regulations;
Comply with court decisions, rulings or other legal procedures;
Comply with the requirements of relevant government agencies or other legally authorized organizations;
We have reason to believe that we need to comply with relevant laws and regulations;
To protect the reasonable or necessary use of the personal and property safety or other legal rights of our customers, us or our affiliates, other users or employees, in order to implement the relevant service agreements or this policy, and to safeguard the public interest.
Information we may send you
When you use our services, we may send you emails, text messages, and information.
You can choose to unsubscribe on your device by following our tips.
Service related announcement
We may issue service-related announcements to you when necessary (for example, when a service is suspended due to system maintenance).
You may not be able to cancel these announcements that are related to the service and that are not advertising.
Location and deadline for storing information
Location where information is stored
We comply with the laws and regulations and store the personal information collected by users in China.
Term of information stored
In general, we retain your personal information for the shortest period of time necessary to achieve its purpose. However, in the following cases, we may change the storage time of personal information due to legal requirements:
To comply with applicable laws and regulations and other relevant regulations;
To comply with court decisions, rulings or other legal procedures;
To comply with the requirements of relevant government agencies or statutory authorized organizations;
We have reason to believe that we need to comply with relevant laws and regulations;
For the purpose of implementing the relevant service agreement or this policy, safeguarding the public interest, and the purpose necessary to protect the personal and property safety or other legal rights of our customers, us or our affiliates, other users or employees.
When our products or services cease to operate, we will notify you by, for example, push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.
We provide appropriate security for your information to prevent loss, misuse, unauthorized access or disclosure.
We strictly abide by laws and regulations to protect users' communication secrets.
We will use various security measures to ensure the security of information within a reasonable level of security.
For example, we use encryption (eg, TLS, SSL), anonymization, and other means to protect your personal information.
We establish specialized management systems, processes and organizations to ensure information security.
For example, we strictly limit the range of people accessing information and require them to comply with confidentiality obligations and conduct reviews.
In the event of a security incident such as personal information disclosure, we will initiate an emergency plan to prevent the expansion of security incidents and inform you by push notifications, announcements, etc.
Scope of application
This policy applies to all of our services.
Some services have their own specific privacy guidelines/statements that more specifically describe how we process your information in the service.
In the event of any inconsistency between this policy and the privacy guidelines/claims for a particular service, please refer to that particular privacy guidance statement.
Please note that this policy does not apply to services provided by other companies or individuals.
If you have questions about this policy or other related matters,
Send your question to [email protected]
We will review the issue as soon as possible and respond within 30 days of verifying your user status.
We may revise this policy in due course.
If such changes result in a substantial derogation of your rights under this Policy, we will notify you by prompting you at the prominent location on the page, by sending you an email, etc., before the change takes effect.
In such a case, if you continue to use our services, you agree to be bound by the revised policy.
Updated: June 1, 2019